Genbite Digital Delivery Policy
Effective Date: 1st May 2024
Overview
Genbite Technologies Pvt. Ltd. is committed to delivering high-quality digital products and services that cater to the needs of educational and corporate environments. This Digital Delivery Policy explains the procedures we follow to ensure timely and reliable access to our digital offerings.
Digital Products and Services
All products and services offered by Genbite are digital and delivered electronically. These may include access to software platforms, downloadable content, subscription services, and online resources.
Access and Activation
- Instant Access: Most services are accessible immediately after purchase. Upon successful payment, customers will receive an email with login details or instructions on how to access the purchased service.
- Activation Links: For certain products or services, an activation link or a unique access code will be provided via email within [Number] hours of purchase.
Subscription Services
- Activation: Subscription services are activated immediately upon completion of the purchase process.
- Access Duration: The access period for subscription services is specified at the time of purchase and commences immediately unless otherwise specified.
- Renewals: Subscriptions automatically renew under the terms agreed upon at purchase unless cancelled by the user.
Downloadable Content
- Availability: Download links for purchased content are provided immediately upon purchase and can also be accessed via the user account dashboard.
- Multiple Downloads: Purchased content can be downloaded multiple times via your account dashboard, subject to any restrictions noted at the time of purchase.
System Requirements
Customers are responsible for ensuring that their computer systems or other devices meet the necessary technical specifications to access and use Genbite services. Detailed requirements are provided on the product pages and during the purchase process.
Interruptions and Availability
While Genbite strives to ensure that services are available 24/7, interruptions may occur due to maintenance, updates, or system/network failures. Genbite will make all reasonable efforts to minimize such disruptions and communicate any significant downtime in advance.
Contact Us
For any questions or issues related to accessing purchased digital products or services, please contact our support team at:
- Email: info@genbite.com
Updates to Digital Delivery Policy
Genbite reserves the right to update or modify this Digital Delivery Policy at any time. Changes will take effect immediately upon their posting on the website.